Return and Exchange Policy: We accept returns and exchanges of unused and unworn products within 14 days of delivery, subject to the conditions outlined in our Return Policy.
Initiating a Return or Exchange: To initiate a return or exchange, please contact us at support@nudalingerie.com.
Condition of Products: To be eligible for a return or exchange, the product must be in new, unused, and unworn condition, with all original tags and packaging attached.
Refunds: If you are returning a product for a refund, we will issue a refund to your original payment method within 21 days of receiving the returned product. You are responsible for the cost of return shipping.
Exchanges: If you are exchanging a product for a different size or color, we will ship the new product to you once we receive the returned product. You are responsible for the cost of return shipping.
Exceptions: We do not accept returns or exchanges of products that have been worn, washed, or damaged, or products that are final sale.
Cancellation: You may cancel your order at any time before it has been shipped. To cancel an order, please contact us at support@nudalingerie.com.
Product Availability: We make every effort to ensure that our products are in stock and available for purchase. However, we cannot guarantee the availability of any particular product.
Pricing: We reserve the right to change the prices of our products at any time without notice. We are not responsible for any pricing errors that may occur.
International Orders: We ship to select countries outside of Georgia. International orders may be subject to customs and import duties and taxes, which are the responsibility of the customer.
Governing Law: These Terms and Conditions and any disputes arising out of or related to them will be governed by and construed in accordance with the laws of Georgia without giving effect to any principles of conflicts of law.
Dispute Resolution: Any disputes arising out of or related to these Terms and Conditions or your use of our website and Services will be resolved through binding arbitration in accordance with the rules of the Georgian International Arbitration Centre. The arbitration will be conducted in the English language in Georgia.
Limitation of Liability: Our liability for any damages arising out of or related to these Terms and Conditions or your use of our website and Services is limited to the amount you paid for the product or service in question.
Changes to Terms and Conditions: We reserve the right to modify or amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services following any changes constitutes your acceptance of the modified Terms and Conditions.